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The Importance of an Employee Handbook

An employee handbook contains policies, procedures, and expectations of your organization. The policies contained in a handbook govern the management of the business and provide clarity for both employees and leaders. A handbook is not the same thing as a procedures manual, which would provide more operational information.


A well-written employee handbook should give employees a clear idea of your expectations of them and what they can expect from the Company. Generally, handbooks start with sharing Company mission, vision and values information and go on to detail policies on specific topics, including federal and state regulations. The handbook should set expectations for professional conduct, appearance and performance.


By defining this information at the start of the employment relationship, a Company can reduce employee uncertainty and conflict. Effective employee handbooks foster employee engagement and encourage a positive workplace culture. The content of an employee handbook must be administered consistently to all employees, including management and senior leadership.


A thoughtful handbook will minimize employer risk by providing legally required information and setting guidelines by which the Company will handle specific issues in a non-discriminatory manner.


An employee handbook should be reviewed regularly for federal and state compliance as well as Company policy updates. Electronic storage and acknowledgment options are acceptable and will streamline the process. The SynchronyHR HRIS system can handle those functions for your Company. Contact your Synchrony HR Business Partner today if you would like to initiate a handbook project.


*This article is for informational purposes only and is not intended as legal counsel. For further information, please consult a legal and/or Human Resources professional.






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